ABOUT THE CENTER
United Training Center offers a wide selection of pre-hospital and occupational courses. Our dedicated and highly qualified team of instructors are passionate about delivering the highest quality training to all types of learners. We offer courses both in our state-of-the-art training facility and in other locations across the state.
United Training Center is an authorized NAEMT Training Center, Maine EMS authorized Training Center, and CAAHEP Accredited.



PARTNERSHIPS
Partnerships:
At United we partner with many different organizations to provide training opportunities. Here is a list of some of our student partners.
Educational Partners:
COURSES OFFERED
Licensure Programs:
Certificate Programs:
Traditional EMT
Blended EMT
Accelerated EMT
Traditional AEMT
Hybrid AEMT
EMT to Paramedic
AEMT to Paramedic
Certification Courses:
Advanced level AHA Courses
ACLS - Advanced Cardiac Life Support
PALS - Pediatric Advanced Life Support
AAP Courses
PEPP - Pediatric Education for the Pre-Hospital Provider
Community Paramedic Clinician
Community Paramedic Technician
Community Paramedic Affiliate
NAEMT Courses
AMLS - Advanced Medical Life Support
Advanced AMLS
EVOS - EMS Vehicle Operator Safety
GEMS - Geriatric Education for EMS
TCCC - Tactical Casualty Combat Care
AHA CPR & First Aid Courses:
Basic Life Support Courses
BLS for the Healthcare Provider
Heartsaver Courses
CPR/AED
First Aid
First Aid & CPR/AED Combo
Pediatric First Aid, CPR/AED
*Blended course options available for all AHA CPR and First Aid Courses
Continuing Education Hours (CEH)
- Various CEH Programs Available
HOW TO ENROLL
Registration is on a rolling basis. Click the red Register for Available Courses button at the bottom right of this screen to see available courses and course details.
ADMINISTRATION

Richard V. D'Alessandro, M.D.
United Training Center Medical Director
Dr. D’Alessandro graduated from the George Washington University Washington DC in 1996. Dr. Dalessandro works in Lewiston, ME and 3 other locations and specializes in Emergency Medicine. Dr. D’Alessandro is affiliated with Central Maine Medical Center and Rumford Hospital. Dr. D’Alessandro service as the medical director for United Ambulance Service and United Training Center.

Heather Sylvester, BS/NRP-Paramedic/IC
Education Manager
Heather graduated from the University of Maine at Farmington in 2000 with a Bachelor's Degree in Special Education, with a concentration in Pyschology.
After joining West Forks Fire and Rescue Department in 2011, she developed a strong interest in emergency medical services through her involvement in EMS calls. This encouraged her to pursue her EMT certification.
Heather earned her EMT license in 2016 and continued advancing her career, obtaining her AEMT license in 2017 and her Paramedic license in 2021.
Maintaining a passion for education throughout her career, Heather joined United Training Center as an instructor in 2024, where she taught courses in Lewiston and Greenville. In March 2026 she assumed the role of Education Manager.
P: (207) 782-8414 ext. 239
E: SylvesterH@unitedambulance.net
Autumn Damon
Education Coordinator
Autumn has been working for United Ambulance Service since 2016.
P: (207) 782-8414 ext. 247

Maria Higgins, BS
Office Manager/Accountant
Maria oversees United Training Center's billing.
P: (207) 777-6006 ext. 203
IN THE NEWS
SOCIAL UPDATES











